Online Privacy Policy
Contents
- Scope of this Policy
- Collection of Personal Information and Sensitive Personal Information
- Sources of Personal Information
- To Whom We Disclose Personal Information
- Reasons Why We Collect, Use, Retain, and Disclose Personal Information
- Retention of Personal Information
- Third Party Vendors
- Business Transfers
- Compliance with Law and Safety
- Use of Cookies, Pixels, and Other Tracking Technologies
- External Links
- Children Under the Age of 16
- How We Protect the Information that We Collect
- International Visitors
- Rights Under the CCPA and CPRA
- Consent to Terms and Conditions
- Changes to Our Privacy Policy
- Consumers With Disabilities
- Questions About the Policy
Scope of this Policy
TDS Logistics, LLC (the “Company”, “TDS”, or “we”) has developed this privacy policy out of respect for the privacy of our customers and visitors to our website. This policy describes the personal information we collect, use, and disclose about individual consumers, applicants, and contractors who visit or interact with this website, visit any of our facilities or locations, purchase or inquire about any of our services, contract with us to provide services, or otherwise interact or do business with us.
This policy does not apply to information collected from or about job applicants regarding their application for employment or candidacy. If you are a job applicant, click here (www.tds-logistics.com/privacy/applicants) for our Job Applicant Notice and Privacy Policy.
This policy does not apply to current and former employees and their family members, dependents, and beneficiaries. If you are a California resident (who is a current or former employee of the Company or a family member, dependent, or beneficiary of any of our current or former employees), you may request access to our Employee Privacy Policy by sending an email to privacy@tds-logistics.com.
Collection of Personal Information and Sensitive Personal Information
Based on your specific transactions and interactions with us or our website, we will or may collect, and we have in the last 12 months collected, the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we have disclosed the information in the last 12 months are detailed in the chart below. The examples provided for each category are not intended to be an exhaustive list or an indication of all specific pieces of information we collect from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be collected within each category.
| Category | Personal Identifiers |
| Examples | Name, alias, social security number, date of birth, or state identification card number |
| Disclosed To in Last 12 Months |
|
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Duration of our relationship with you plus at least one year and for as long as legally required or needed for a business purpose for which the data was collected. |
| Category | Contact Information |
| Examples | Home, postal or mailing address, email address, home phone number, cell phone number. |
| Disclosed To in Last 12 Months |
|
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Duration of our relationship with you plus at least one year and for as long as legally required or needed for a business purpose for which the data was collected. |
| Category | Commercial Transactional Data |
| Examples | Information regarding products or services provided, purchasing history. |
| Disclosed To in Last 12 Months |
|
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | 4 years after transaction, unless necessary to maintain for a longer period for regulatory compliance. |
| Category | Visual, Audio, or Video Recordings |
| Examples | Your image when recorded or captured in surveillance camera footage taken on our premises. |
| Disclosed To in Last 12 Months |
|
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Surveillance video – 90 days; the rest of this category is retained for the duration of our relationship with you plus 4 years or longer. |
| Category | Professional Related Information |
| Examples | Information on independent contractors contained in tax forms/1099 forms, safety records, licensing and certification records, and information related to services provided by independent contractors, including in statements of work. |
| Disclosed To in Last 12 Months |
|
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | Duration of our relationship with you plus 4 years or longer. |
| Category | Facility & Systems Access Information |
| Examples | Information identifying you, if you accessed our secure company facilities, systems, networks, computers, and equipment, and at what times. |
| Disclosed To in Last 12 Months | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants |
| Sold To or Shared With | Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising. |
| Retention Period | 60 days |
Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers and independent contractors:
- Personal Identifiers (social security number, state identification card number, passport number)
Personal information does not include:
- Publicly available information from government records.
- Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer, independent contractor, or applicant, or from widely distributed media.
- Information made available by a person to whom the consumer, independent contractor, or applicant has disclosed the information if the consumer, independent contractor, or applicant has not restricted the information to a specific audience.
- Deidentified or aggregated information.
Sources of Personal Information
We may collect your personal information from the following sources:
- You the consumer or independent contractor when you visit any of our physical locations, including warehouses, when you purchase or inquire about any of our services, or when you enter into a contract to perform services for us
- Surveillance cameras at our physical locations
- Our customers
- Financial institutions
- Government agencies
- Leads providers (referral sources, such as ZoomInfo)
- Credit and consumer reporting agencies
- Our affiliates, including parent, subsidiary, or sister companies
To Whom We Disclose Personal Information
We may disclose your personal information to the following categories of service providers, contractors, or third parties:
- Financial institutions
- Government agencies
- Transaction support vendors (e.g., check guaranty, payment processors)
- Consumer reporting agencies or credit reporting agencies
- Consulting and investigation firms, including safety consultants and workplace investigators
- Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
- Insurance carriers, administrators, and brokers
- Accounting and financial vendors and consultants
- Corporate customers (meaning an entity, as opposed to a natural person)
- Our affiliates, including parent, subsidiary, or sister companies
Reasons Why We Collect, Use, Retain, and Disclose Personal Information
We may collect, use, retain, and disclose your personal information for any of the following business purposes:
- To fulfill or meet the purpose for which you provided the information.
- To comply with legal and contractual obligations.
- To process, complete, and maintain records on transactions.
- To provide services to our customers.
- To provide warranty coverage on services.
- To schedule, manage and keep track of customer shipments and transactions.
- To verify and respond to consumer and customer inquiries, including requests for information, customer support online, phone calls, and in-person inquiries.
- To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
- To detect security incidents and fraud.
- To debug, identify, and repair errors that impair existing intended functionality of our website.
- To protect against malicious or illegal activity and prosecute those responsible.
- To prevent identity theft and fraud.
- To obtain and maintain various commercial insurance coverages and investigate and manage claims.
- To run credit checks or report credit issues to credit reporting agencies.
- To audit and prepare our financial, accounting, and tax records.
- INDPENDENT CONTRACTOR AND BUSINESS-TO-BUSINESS PURPOSES:
- To fulfill or meet the purpose for which you provided the information.
- To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms).
- To engage the services of independent contractors and compensate them for services.
- To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to hire and/or terminate.
- To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon.
- To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company.
We do NOT and will not sell your personal information in exchange for monetary or other valuable consideration. We do not share your personal information for cross-context behavioral advertising.
We do NOT and will not use or disclose your sensitive personal information for any purposes that give rise to a right to limit the use or disclosure of your sensitive personal information under the California Consumer Privacy Act (CCPA), if it applies and you are a California resident.
Retention of Personal Information
We will retain each category of Personal Information in accordance with our established data retention schedule as indicated above. Some of the retention periods in the retention schedule above are measured from a particular point in time that has not occurred yet, such as the end of a relationship (whether business, contractual, or transactional) plus a certain number of years. Where no particular event is defined in the retention schedule as the point from which the retention period is measured, we will measure the retention period from either: (1) the date the record or data was collected, created, or last modified; (2) the date of the particular transaction to which the record or data pertains; or (3) another triggering event that is determined to be reasonable and appropriate based on the nature of the data and the legal/business needs for its continued use.
In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statutes of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.
We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.
Third Party Vendors
We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.
Business Transfers
In the event we sell or transfer a particular portion of our business assets, information of consumers, contractors and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers, contractors and applicants may be transferred as part of the acquisition.
Compliance with Law and Safety
We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.
Use of Cookies, Pixels, and Other Tracking Technologies
Our website does not store or retrieve information from your browser and does not use cookies, including any third-party cookie, pixel, or tracking technology.
External Links
Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.
Children Under the Age of 16
We do not knowingly sell or share the personal information of consumers under 16 years of age.
How We Protect the Information that We Collect
The protection of the information that we collect about visitors to our websites is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:
- We keep automatically collected data and voluntarily collected data separate at all times.
- We use internal encryption on all data stores that house voluntarily captured data.
- We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
- We restrict access to private information to those who need such access in the course of their duties for us.
International Visitors
We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States
Rights Under the CCPA and CPRA
This section of the Privacy Policy applies only to California residents who are natural persons. If you are a California resident, you have the following rights pursuant to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know. The right to request, up to 2 times in a 12-month period, that we identify to you (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, and (4) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose;
- Right to Access. The right to request, up to 2 times in a 12-month period, that we disclose to you, free of charge, the specific pieces of personal information we have collected from or about you;
- Right to Delete. The right to request, up to 2 times in a 12-month period, that we delete personal information that we collected from you, subject to certain exceptions;
- Right to Correct. The right to request that we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you;
- The right to designate an authorized agent to submit one of the above requests on your behalf. See below for how you can designate an authorized agent; and
- The right to not be discriminated or retaliated against for exercising any of the above rights, including an applicant’s and independent contractor’s right not to be retaliated against for exercising the above rights.
You can submit any of the above types of consumer requests through any of the options below:
- Send us an email at privacy@tds-logistics.com.
- Call our privacy toll-free line at (888) 391-8126.
How We Will Verify That it is Really You Submitting the Request
If you are a California resident, when you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us.
Responding to Your Right to Know, Right to Access, Right to Delete, and Right to Correct Requests
Upon receiving a verifiable request from a California resident, we will confirm receipt of the request no later than 10 business days after receiving it. We endeavor to respond to a verifiable request within 45 calendar days of its receipt. If we require more time (up to an additional 45 calendar days, or 90 calendar days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
For a request to correct inaccurate personal information, we will accept, review, and consider any documentation that you provide, and we may require that you provide documentation to rebut our own documentation that the personal information is accurate. You should make a good-faith effort to provide us with all necessarily information at the time that you make the request to correct. We may deny a request to correct if we have a good-faith, reasonable, and documented belief that a request to correct is fraudulent or abusive. If we deny your request to correct, we shall inform you of our decision not to comply and provide an explanation as to why we cannot comply with a request, if applicable.
If You Have an Authorized Agent:
If you are a California resident, you can authorize someone else as an authorized agent who can submit a request on your behalf. To do so, you must either: (a) execute a valid, verifiable, and notarized power of attorney; or (b) provide other written, signed authorization that we can then verify. When we receive a request submitted on your behalf by an authorized agent who does not have a power of attorney, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your authorized agent. We may deny a request from an authorized agent if the agent does not provide your signed permission demonstrating that they have been authorized by you to act on your behalf.
Consent to Terms and Conditions
By using this website, you consent to all terms and conditions expressed in this Privacy Policy.
Changes to Our Privacy Policy
As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.
Consumers With Disabilities
This policy is in a form that is accessible to consumers with disabilities.
Questions About the Policy
This website is owned and operated by Total Distribution Services, Inc. If you have any questions about this Privacy Policy, please contact us at privacy@tds-logistics.com or call (888) 391-8126.
**This policy was last updated February 11th, 2025.
